Professional Standards

As part of Human Capital Investment Group and a division of Eden Brown, En-Spiral are corporate members of the Recruitment and Employment Confederation (REC), the professional body for organisations in recruitment.

We employ a high proportion of REC & IRP (Institute of Recruitment Professionals) Members and support all staff to undertake REC training and development. Eden Brown was amongst the first organisation of its type to be recognised as an Investor in People (IIP) in August 1996, and this award has been renewed ever since. IIP is a national quality standard which sets a level of good practice for improving an organisation's performance through its people.

In 1993 our company also became the first quality assured agency in the UK, recognising that quality is essential to the success of our business and relationships with customers.

Further more we have recently been awarded an upgrade to the International Organisation for Standardisation's, ISO 9001:2000, which is the latest ISO international standard. This award was achieved several months before the deadline and includes stringent, annual external audits. In addition, we undertake frequent evaluations and reviews of our procedures, and demonstrate continual improvement in our day-to-day working practices.

En-Spiral is assessed against ten key areas:

  • Advertising
  • Client Terms of Business
  • Initial contact with Clients
  • Payments to and from the workerPolicy & Certification Requirements
  • Record Keeping & Data Storage
  • Terms of Engagement for Temporary Workers
  • Work Seekers from outside the UK
  • Work Seeker Registration
  • Work Seeking Services